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Comment by Dominique Eckstein on December 7, 2015 at 9:27am

FRENCH-SPEAKING Customer Service Agent

 Accommodations Plus International (API) is a growing, Long Island-based travel management company that is dedicated to enhancing the business and leisure travel experience of airline professionals as well as corporate and business travelers throughout the world. 

 

Our company is currently seeking Full Time and Part Time French-speaking Customer Service Agents to join our team of professionals in our Melville, NY location. The Customer Service Agent is the client’s and vendor’s main point of contact at API’s Operations Center. Will actively process reservations, maintain and cultivate successful relationships with our Airline, Cruise Line and Hotel partners with focus on the best customer service at all times. 

 

Job Duties: Total customer service to include but not limited to the following:

 

  • Process all client requests received by the Operation Center via phone, email, fax or through the API systems. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed.

 

  • Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical.

 

  • Alert supervisor on all items of critical nature that requires management involvement to solve and or avoid potential challenges that may impact either the client or API adversely.

 

  • Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API.

 

  • Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts.

 

  • Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations.

 

  • Adapt to the situation at hand e.g. (IROPS) or (other) to accommodate needs created due to the changing dynamics of airline schedules or unforeseen situations. This includes but not limited to extended work schedules, be on official “On Call Roster” when needed off regular working hours.

 

  • Function as a team member of the API’s 24/7 Operations Center that calls for the necessity of a rotating work roster.

 

Job Requirements:

  • Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required.
  • Great telephone etiquette
  • Excellent writing skills; Excellent computer skills
  • Ability to multi task and prioritize; Detail oriented with great organizational skills
  • Very flexible work schedule including weekends and holidays
  • Able to work overtime if needed
  • Active and responsible team member
  • We are hiring for ALL shifts including OVERNIGHT

 

Compensation and Benefits:

  • Hourly rate $13.00.
  • Comprehensive Full Time benefits package after 90 days including:
    • Medical, dental and life insurance
    • Paid time off
    • Profit Sharing

 

To apply: please submit your cover letter, salary requirement and resume to HR@apihotels.com or Dominique.eckstein@apihotels.com

Comment by Dominique Eckstein on April 7, 2015 at 12:16pm

API (Long Island) seeking to hire French speaking Account Managers!

Accommodations Plus International (API) is a growing, Long Island-based travel management company that is dedicated to enhancing the business and leisure travel experience of airline professionals as well as corporate and business travelers throughout the world.  API sets the standard for crew accommodations management with a passion to deliver exception and measurable results. As the result of increased demand for our services, we are experiencing great growth and will be looking to add professional individuals who are looking for a career with API.  You can learn more about API on our website, www.apihotels.com.

 

This is a great opportunity for the right individual to join an exciting company poised for growth.   We are looking for individuals who are professional, have a high level of integrity, and are very computer literate and who are able to work independently and proactively.

Please contact me at dominique.eckstein@apihotels.com so I can email you the job description. Job Description also attached in the Discussion Forum!

 

Comment by Kouyema Bona Chabi on January 20, 2015 at 9:22pm

Hi,

I'm a 23 year old Hospitality and French graduate with experience in different fields. I speak French and live in Brooklyn, but I'd love to move to France, particularly Paris. Please call or email me if there are any positions you know of. bonapetite91@gmail.com/ 586-914-4220

Comment by Audrey Sandjon on November 20, 2013 at 12:29pm

FUN bilingual Babysitter available most afternoons, late nights and weekends!!! Super energetic, fun, loving and reliable babysitter available for you!! currently a sophomore students at the City College of New york in the pre-med program.  References are available upon request. contact me at: audreylucienne@gmail.com

Comment by Enrique on November 9, 2013 at 6:00pm

Dear Sir or Madam,

I am French and I am also a conference interpreter in English, French, Spanish and Arabic (middle east) with 5 years of experience. I worked with different ministers and other VIPs. I am based in Paris and I am now visiting NY for 3 months.

I could help you if they are travelling to France, Spain or England.

I am keen to meet you to give you more info.

Yours faithfully,

Enrique

Brooklyn

t. 914-343-2909

 

Comment by Marcel Gunther on September 19, 2013 at 8:21am

hello je suis de retour

J'ai définitivement choisi de rentrer tenter ma chance sur NY( mais je ne sais quand..)

L'Entrepreneuriat n'a pas marché pour moi en France

Je cherche toute opportunité en Finance, IT, Projet, Web

mais aussi tout petit job histoire de rendre service

( Serveur, resto, aide ponctuelle, etc...)

Je peux donner des cours, informatique, maths, ou finance, création site ou blog,  aider sur tout sujet

Sinon si vous connaissez des personnes intéressées en tant qu'investisseurs, je viens sur NY spécialement pour présenter certains projets

I am waiting for your touch,

I will be grateful for any help

Sincerely

My email mdgmarcel@gmail.com

I can provide Cv and others.

Comment by Audrey Sandjon on September 9, 2013 at 1:24pm

Hello everyone,

I'm Audrey Sandjon, currently in my sophomore year as a pre-med student.

I am looking a position as a part-time Nanny. Available every night and through out the weekend as well. I have a lot of experience with kids of all ages. I  enjoy activities, outdoor games, cooking and even cleaning. In addition, Im bilingual (fluent in both English and french)and could help your kids learn french. Im also willing to help with chores. Please contact me at: audreylucienne@gmail.com


* References are available upon request

Comment by Laurent Serog on June 22, 2013 at 3:47pm

Nous recherchons un cuisinier avec quelques années d'experience pour un restaurant/bistro familiale a Brooklyn - Carroll Gardens. Position a plein temps disponible immédiatement. Contacter Kumiko at kumiko@bistropompette.com

Looking for a full-time line cook for a bistro in Carroll Gardens, Brooklyn. Please send your resume at kumiko@bistropompette.com

Comment by margotlou on May 30, 2013 at 8:36am

Bonjour Saba,

Je suis Margot. 
Je suis actuellement à la recherche d'un petit job pour cet été.
Partir à l'étranger pour quelques mois est l'une des aventures que je
souhaite accomplir.

J’habite en plein cœur de Paris. Je travaille en ce moment dans une
agence de publicité. J’ai eu l’année dernière mon Master II en
communication. La sociabilité est donc MON point fort ☺
J’ai 24 ans et je suis née le 30 décembre 1988. J’ai grandis avec mes
parents et mes 4 frères et sœur dans une petite ville en Normandie =
beaucoup d’herbe, de vache et de balade dans les bois…. J’aime donc
aussi bien les grandes villes comme les petits espaces.

Vous devez vous poser la question… pourquoi postuler alors que j’ai
déjà un emploi ?
La réponse est simple = Je veux de L’AVENTURE !
J’étudie depuis mes 3 ans et je souhaite désormais partir un peu
découvrir les horizons…

Et les enfants dans tous ça ? Et bien j’ai mon BAFA (c’est un diplôme
Français qui permet au jeune de travailler dans des colonies et faire
des centres aérés). Je travaille donc depuis mes 18 ans auprès des
enfants. Durant les vacances scolaire. J’ai beaucoup travailler avec
des maternelles = 3 à 5 ans et en colonie je m’occupais d’adolescents.
J’ai aussi travaillé avec des jeunes issues des quartiers difficiles.
Pour pouvoir survivre dans la jungle parisienne j’ai fais pas mal de
baby sitting aussi bien avec des nouveaux nées que des maternelle.

Mes passions ? La photographie, le cinéma Italien et le sport. Je fais
énormément de Vélo dans Paris car le métro m’oppresse.
J’aime les voyages (mais pas forcément les musées). Depuis toute
petite mes parents qui sont tous les deux enseignants nous font
découvrir les pays de l’UE….

Je suis quelqu’un avide de découverte, de sensation et de nouvelles
opportunités. J’adore rencontrer de nouvelle personne et je suis
toujours la première à me lancer pour faire quelque chose de nouveau.
C’est un peu compliqué de parler de moi et de résumer ma vie en
quelques mots MAIS je fais mon maximum ☺ Si vous avez des questions
plus précises n’hésitez pas.

Concernant mes disponibilités, je suis libre à partir du 10 juillet
pour une période de 3 à 6 mois.

A très vite j’espère.

Comment by Oumou Boukari on April 4, 2013 at 11:56pm

My email address. marthamandine@hotmal.com

 

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